Active Listening
In this short course, discover how you can use active listening skills to communicate more effectively at work.
Engage and interact with this scenario based short course to understand the basics of active listening, and how you can apply these principles to improve the way you approach conversations in and out of the workplace.
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Runtime
30 minutes -
Real World Applications
Developed with industry experts -
Any Level
0-60 years experience -
Interactive course
Headphones recommended
What's Included
LEARNING OBJECTIVES
- Define active listening and its key components
- Identify common barriers to active listening
- Select appropriate listening strategies for different scenarios.
Video
Learn the ropes through a mix of video and written content.
Text Material
Learn the techniques used by real-life industry experts.
Assessments
Test your understanding against realistic scenarios so you can excel as a professional in your field.